SCORM Compliant Package-BSBCMM301 Process customer complaints AMP Units of competency BSBCUS301B Deliver

Units of competency BSBCUS301B Deliver and monitor a service to customers BSBOHS403B Identify hazards and assess OHS risks CPCCBC4004A Identify and produce estimated costs for building and construction projects CPCCBC4024A Resolve business disputes CPCCBC4031A Process client requirements CPCCBC4025A Manage personal work priorities and professional development BSBSMB406A Manage small business finances BSBSMB401A Establish legal and risk management requirements of small business BSBWRT401A Write complex documents CPCCBC4034A Apply codes and standards to building trade and services contracting * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICPPRN2220 Produce basic gravure printed product ICPPRN3210 Set up for basic gravure printing ICPPRN3220 Produce complex gravure printed product ICPPRN4210 Set up for complex gravure printing If you require RPL Kits with comprehensive benchmarking

health and work practices Elective units SHBBHRS002 Provide female intimate waxing services SHBBHRS003 Provide male intimate waxing services SHBBMUP001 Apply eyelash extensions SHBBMUP003 Design and apply make-up for photography If you require RPL Kits with comprehensive benchmarking

implement and review quality framework * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-BSBCMM301 Process customer complaints AMP Units of competency BSBCUS301B Deliver* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.