Self-Study Guide-PSPPCM006 Select providers and develop contracts 22477VIC AURAMA005 Manage complex customer issues

AURAMA005 Manage complex customer issues in an automotive workplace BSBPEF402 Develop personal work priorities

Core units VU22358 Develop learning goals VU23534 Participate in simple conversations and transactions for employment VU23535 Read and write simple texts for employment VU23536 Observe and report on workplace activities VU23537 Prepare to work effectively in an Australian workplace General Electives (3) VU23255 Develop written job application skills VU23256 Develop interview skills BSBWHS211 Contribute to the health and safety of self and others * We can develop additional elective units that are not listed on request (Please contact us for further information)

engineering or related environment MEM50001B Classify recreational boating technologies and features MEM50002B Work safely on marine craft MEM50003B Follow work procedures to maintain the marine environment MEM50004B Maintain quality of environment by following marina codes MSAENV272B Participate in environmentally sustainable work practices Elective units MEM50005B Refuel vessels MEM50006B Check operational capability of marine craft MEM50007B Check operational capability of sails and sail operating equipment BSBCMN408A Report on financial activity BSBRKG301A Control records BSALF401A Maintain trust accounts BSBADM402A Produce complex business documents BSBCMN406A Maintain business technology BSBADM408A Prepare financial reports MEM04018B Perform general woodworking machine operations MEM05003B Perform soft soldering MEM05005B Carry out mechanical cutting MEM05007C Perform manual heating and thermal cutting MEM05012C Perform routine manual metal arc welding MEM05050B Perform routine gas metal arc welding MEM09002B Interpret technical drawing MEM11010B Operate mobile load shifting equipment MEM11011B Undertake manual handling MEM12023A Perform engineering measurements If you require RPL Kits with comprehensive benchmarking

The LLN kits are written for each qualification

Self-Study Guide-PSPPCM006 Select providers and develop contracts 22477VIC AURAMA005 Manage complex customer issuesOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the