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Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
develop and evaluate health promotion and community development programs HLTAHW026 Provide information and strategies in sexual health for men HLTPOP014 Assess readiness for and effect behaviour change If you require RPL Kits with comprehensive benchmarking
A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace
hardware and software problems BSBSUS401 Implement and monitor environmentally sustainable work practices ICTSAS310 Install
Learner Guide-FBPRBK3010 Produce cake and pudding products Pre-order Core units BSBCUE203 Conduct customerOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce
