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Learning and Assessment Kit-BSBOPS404 Implement customer service strategies ELICOS Resources Our RPL Kit includes six

SKU: 77862048089
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EUR192.50 EUR218.50

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Description

Our RPL Kit includes six steps:

procedures and programs Elective units BSBCMM412 Lead difficult conversations Group A BSBHRM529 Coordinate separation and termination processes Group A BSBHRM531 Coordinate health and wellness programs Group A BSBCMM411 Make presentations Group B BSBCRT412 Articulate

Core units BSBCRT611 Apply critical thinking for complex problem solving BSBTWK502 Manage team effectiveness BSBXCS402 Promote workplace cyber security awareness and best practices ICTICT608 Interact with clients on a business level ICTICT618 Manage IP

BSBSMB301 Investigate micro-business opportunities

Learning and Assessment Kit-BSBOPS404 Implement customer service strategies ELICOS Resources Our RPL Kit includes sixOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to

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