SCORM Compliant Package-SIRXCEG008 Manage disrespectful, aggressive or abusive customers RTO Policies and Procedures We hire subject matter experts

We hire subject matter experts to write our learning guides to ensure they are industry and workplace relevant and current

Units of competency CHCDIS001 Contribute to ongoing skills development using a strengths-based approach CHCDIS003 Support community participation and social inclusion CHCDIS007 Facilitate the empowerment of people with disability CHCDIS002 Follow established person-centred behaviour supports * We can develop additional elective units that are not listed on request (Please contact us for further information)

CPCCCA3004A Construct wall frames

Elective units MSS407003 Analyse process changes MSS407008 Capture learning from daily activities in an organisation MSS407010 Improve visual management in the workplace MSS407011 Manage benchmarking studies If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-SIRXCEG008 Manage disrespectful, aggressive or abusive customers RTO Policies and Procedures We hire subject matter experts* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.