Unit Knowledge Guide-VU23540 Present and listen to complex oral presentations in an employment or professional context Course Core units BSBITU307 Develop keyboarding

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others BSBIND301 Work effectively in an educational environment Elective units BSBADM405 Organise meetings Group A BSBCUS301 Deliver and monitor a service to customers Group A BSBEBU401 Review and maintain a website Group A BSBCMM301 Process customer complaints Group B ICTICT103 Use

implement and test enterprise communication solutions ICTNWK540 Design

replace and assemble engineering components MEM18083 Handle fluorocarbon refrigerants according to regulations MEM18086 Test

Units of competency CHCMGT002 Manage partnership agreements with service providers CHCMGT003 Lead the work team CHCPRP001 Develop and maintain networks and collaborative partnerships * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-VU23540 Present and listen to complex oral presentations in an employment or professional context Course Core units BSBITU307 Develop keyboardingOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner