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Units of competency ICTNWK541 Configure
aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour
Core units BSBWHS513 Lead WHS risk management BSBWHS515 Lead initial response to and investigate WHS incidents BSBWHS516 Contribute to developing
diseases and disorders AHCWRK204 Work effectively in the industry AHCCHM304 Transport and store chemicals AHCCHM307 Prepare and apply chemicals to control pest
Learning and Assessment Kit-RIINHB210E Assist surface directional drilling SHB Units of competency ICTNWK541 ConfigureOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to
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