Learning and Assessment Kit-SITXCCS003 Interact with customers RII The mapping document maps the

The mapping document maps the assessment resources to the training package requirements

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organisational and NCVER requirements

Learning and Assessment Kit-SITXCCS003 Interact with customers RII The mapping document maps theOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to