Self-Study Guide-ICTSAS420 Provide first-level remote help-desk support CHC Units of competency CHCPWK003 Apply

Units of competency CHCPWK003 Apply lived experience in mental health peer work CHCPWK001 Apply peer work practices in the mental health sector CHCLEG001 Work legally and ethically If you require RPL Kits with comprehensive benchmarking

Units of competency BSBLDR602 Provide leadership across the organisation BSBESB401 Research and develop business plans BSBAUD514 Interpret compliance requirements CUAIND311 Work effectively in the creative arts industry SITXHRM005 Manage volunteers BSBFIN501 Manage budgets and financial plans BSBCMM411 Make presentations BSBHRM525 Manage recruitment and onboarding * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBCRT413 Collaborate in creative processes BSBCRT403 Explore the history and social impact of creativity BSBOPS404 Implement customer service strategies BSBTEC401 Design and produce complex text documents BSBTEC405 Review and maintain an organisation’s digital presence BSBWRT411 Write complex documents CUADES301 Explore the use of colour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTDEN007 Apply the principles of radiation biology and protection in dental practice HLTDEN009 Produce a prescribed dental radiographic image HLTDEN008 Prepare to expose a prescribed dental radiographic image If you require RPL Kits with comprehensive benchmarking

Self-Study Guide-ICTSAS420 Provide first-level remote help-desk support CHC Units of competency CHCPWK003 ApplyOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the