Learning and Assessment Kit-ICTAUT501 Manage robotic process automation NWP aggressive or abusive customers SIRXCEG006

aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking

Units of competency SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams BSBMGT403 Implement continuous improvement If you require RPL Kits with comprehensive benchmarking

Core units BSBPMG522 Undertake project work CUAIND402 Provide freelance services CUAIND502 Maintain and apply creative arts industry knowledge CUAWRT504 Perform advanced editing tasks CUAWRT505 Perform advanced writing tasks CUAWRT506 Develop nonfiction works for publication Elective units BSBCRT402 Collaborate in a creative process BSBCRT403 Explore the history and social impact of creativity BSBDES402 Interpret and respond to a design brief BSBITU404 Produce complex desktop published documents BSBSMB403 Market the small business BSBWRT401 Write complex documents BSBWRT501 Write persuasive copy If you require RPL Kits with comprehensive benchmarking

monitor and report on compliance systems RIIWHS302D Implement traffic management plan RIIRIS301D Apply risk management processes RIIWHS201D Work safely and follow WHS policies and procedures If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-ICTAUT501 Manage robotic process automation NWP aggressive or abusive customers SIRXCEG006Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to