Self-Study Guide-AHCWRK320 Apply environmentally sustainable work practices Qualification Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Core units FNSACC511 Provide financial and business performance information FNSACC512 Prepare tax documentation for individuals FNSACC513 Manage budgets and forecasts FNSACC514 Prepare financial reports for corporate entities FNSACC516 Implement and maintain internal control procedures FNSACC517 Provide management accounting information Elective Units BSBITU402 Develop and use complex spreadsheets FNSACC408 Work effectively in the accounting and bookkeeping industry FNSINC601 Apply economic principles to work in the financial services industry FNSINC602 Interpret and use financial statistics and tools FNSTPB503 Apply legal principles in consumer and contract law Additional electives FNSTPB504 Apply legal principles in corporations and trust la FNSTPB505 Apply legal principles in property law FNSACC601 Prepare and administer tax documentation for legal entities FNSACC607 Evaluate business performance If you require RPL Kits with comprehensive benchmarking

engineering or related environment MEM50001B Classify recreational boating technologies and features MEM50002B Work safely on marine craft MEM50003B Follow work procedures to maintain the marine environment MEM50004B Maintain quality of environment by following marina codes MSAENV272B Participate in environmentally sustainable work practices Elective units MEM50005B Refuel vessels MEM50006B Check operational capability of marine craft MEM50007B Check operational capability of sails and sail operating equipment BSBCMN408A Report on financial activity BSBRKG301A Control records BSALF401A Maintain trust accounts BSBADM402A Produce complex business documents BSBCMN406A Maintain business technology BSBADM408A Prepare financial reports MEM04018B Perform general woodworking machine operations MEM05003B Perform soft soldering MEM05005B Carry out mechanical cutting MEM05007C Perform manual heating and thermal cutting MEM05012C Perform routine manual metal arc welding MEM05050B Perform routine gas metal arc welding MEM09002B Interpret technical drawing MEM11010B Operate mobile load shifting equipment MEM11011B Undertake manual handling MEM12023A Perform engineering measurements If you require RPL Kits with comprehensive benchmarking

and ready for regulatory audit presentation

Self-Study Guide-AHCWRK320 Apply environmentally sustainable work practices Qualification Core units BSBCUE203 Conduct customerOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the